在全球化的贸易往来中，货运代理公司扮演着至关重要的角色。由于业务的国际性，英语成为了不可或缺的沟通工具。以下是一些在货代公司日常工作中常用的英语口语表达：

1. Introduction and Greetings (介绍与问候)

• “Hello, I’m John from ABC Logistics. Nice to meet you.”
• “Good morning! This is Lisa. How may I assist you today?”

2. Enquiries about Shipments (询问货物情况)

• “Could you please provide the latest status of our shipment?”
• “When can we expect the goods to arrive at the destination port?”

3. Discussing Shipping Details (讨论运输细节)

• “We need to book a container for our next shipment. Can you help us with that?”
• “What are the dimensions and weight restrictions for the shipping container?”

4. Handling Customs and Paperwork (处理海关和文件工作)

• “Have all the customs documents been prepared and submitted?”
• “Could you explain the documentation required for international shipments?”

5. Addressing Issues and Delays (处理问题和延误)

• “There seems to be a delay with our shipment. Could you check on this for us?”
• “We’ve encountered a problem with the cargo. What steps should we take to resolve it?”

6. Negotiating Terms and Conditions (协商条款和条件)

• “Are there any additional fees that we should be aware of?”
• “Can you offer us a better rate for our regular shipments?”

7. Closing and Follow-up (结束对话和跟进)

• “Thank you for your assistance. We look forward to doing business with you.”
• “I’ll follow up with you next week to discuss further details. Is that okay with you?”

掌握这些常用的英语口语表达，可以帮助货代公司的员工在国际交流中更加自如地沟通，提高工作效率，为客户提供更优质的服务。